RETURNS & EXCHANGES

Return/Exchange policy details

We are happy to provide free 30-day returns and 60-day exchanges/store credit on unworn, non-final sale items within Canada.

Final sale items (including those purchased during Boxing Day Promotions) are not eligible for return or exchange.

For items purchased during a 'Gift With Purchase' promotion, all items must be returned for a full refund. If you'd like to keep the gifted item, we will adjust the refund amount less the value of the gift when possible.

HOW TO COMPLETE A RETURN

To start your return and generate a shipping label, click the link below. When packaging your return, please include the order card in the box.

IMPORTANT: Please make sure to include the hash (#) in the Order field.

START YOUR RETURN

HOW TO COMPLETE AN EXCHANGE

To submit an exchange, please contact us at customerservice@deandavidson.com.

OUR LIFETIME WARRANTY

Dean Davidson jewelry is designed and handcrafted to last a lifetime. 

We are committed to ensuring the quality of each piece and proudly offer repair or refurbishment on our products free of charge*.

LEARN MORE

Still have questions? Contact us at customerservice@deandavidson.com and we'd be happy to help!

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