Return/Exchange policy details
We are happy to provide free 30-day returns and 60-day exchanges/store credit on unworn, non-final sale items within Canada.
Final sale items (including those purchased during Boxing Day Promotions) are not eligible for return or exchange.
For items purchased during a 'Gift With Purchase' promotion, all items must be returned for a full refund. If you'd like to keep the gifted item, we will adjust the refund amount less the value of the gift when possible.
HOW TO COMPLETE A RETURN
To start your return and generate a shipping label, click the link below. When packaging your return, please include the order card in the box.
IMPORTANT: Please make sure to include the hash (#) in the Order field.
HOW TO COMPLETE AN EXCHANGE
To submit an exchange, please contact us at email@example.com.
OUR LIFETIME WARRANTY
Dean Davidson jewelry is designed and handcrafted to last a lifetime.
We are committed to ensuring the quality of each piece and proudly offer repair or refurbishment on our products free of charge*.
Still have questions? Contact us at firstname.lastname@example.org and we'd be happy to help!