RETURNS & EXCHANGES
HOW TO COMPLETE A RETURN OR EXCHANGE
To start your return or exchange, get your postal code code and order number ready (which you can find in your order confirmation email) then click on the link below.
If you're returning a gift and don't have your order information, no problem! You can select the Gift Return option at the link below.
INTERNATIONAL CUSTOMERS: For returns outside of North America, please contact Customer Care here.
RETURN POLICY DETAILS
Please enjoy extended returns this holiday season. All unworn, non-final-sale items purchased in November 2023 will be eligible for Refund or Exchange until January 15th, 2024.
Final sale items (including those purchased during Boxing Day Promotions) are not eligible for return or exchange. Exchanges are limited to one per order.
For returns, $8 will be deducted from your refund for return shipping. You may also choose to use a $8 credit towards the purchase of a new item.
For items purchased during a 'Gift With Purchase' promotion, all items must be returned for a full refund. If you'd like to keep the gifted item, we will adjust the refund amount less the value of the gift when possible.
For more details on our return policy, please see here.
OUR LIFETIME WARRANTY
Dean Davidson jewelry is designed and handcrafted to last a lifetime.
We are committed to ensuring the quality of each piece and proudly offer repair or refurbishment on our products free of charge*.