RETURNS & EXCHANGES
HOW TO COMPLETE A RETURN
To start your return and generate a shipping label, click the link below. When packaging your return, please include the order card in the box.
IMPORTANT: Please make sure to include the hash (#) in the Order field.
HOW TO COMPLETE AN EXCHANGE
To submit an exchange, please contact us at customerservice@deandavidson.com.
RETURN POLICY DETAILS
We are happy to provide easy 30-day returns and free 60-day exchanges/store credit on unworn, non-final sale items.
Final sale items (including those purchased during Boxing Day Promotions) are not eligible for return or exchange. Exchanges are limited to one per order.
For returns, $8 will be deducted from your refund for return shipping. You may also choose to use a $8 credit towards the purchase of a new item.
For items purchased during a 'Gift With Purchase' promotion, all items must be returned for a full refund. If you'd like to keep the gifted item, we will adjust the refund amount less the value of the gift when possible.
For more details on our return policy, please see here.
OUR LIFETIME WARRANTY
Dean Davidson jewelry is designed and handcrafted to last a lifetime.
We are committed to ensuring the quality of each piece and proudly offer repair or refurbishment on our products free of charge*.
