RETURNS & EXCHANGES

Return/Exchange policy details

We are happy to provide free 30-day returns and 60-day exchanges/store credit on unworn, non-final sale items within Canada.


All orders placed during our Black Friday Promotions are eligible for return or exchange.

Final sale items (including those purchased during Boxing Day Promotions) are not eligible for return or exchange.

For items purchased during a 'Gift With Purchase' promotion, all items must be returned for a full refund. If you'd like to keep the gifted item, we will adjust the refund amount less the value of the gift when possible.

HOW TO COMPLETE A RETURN

To start your return and generate a shipping label, click the link below. When packaging your return, please include the order card in the box.

IMPORTANT: Please make sure to include the hash (#) in the Order field.

START YOUR RETURN

HOW TO COMPLETE AN EXCHANGE

To submit an exchange, please contact us at customerservice@deandavidson.com.

OUR LIFETIME WARRANTY

Dean Davidson jewelry is designed and handcrafted to last a lifetime. 

We are committed to ensuring the quality of each piece and proudly offer repair or refurbishment on our products free of charge*.

LEARN MORE

Still have questions? Contact us at customerservice@deandavidson.com and we'd be happy to help!

x